PRIVACY AND SECURITY
In the course of serving you as an individual client or as someone associated with a corporate or institutional client,
People Council may obtain personal information about you. Obtaining this information is important to our ability to
deliver the highest level of service to you, but we also recognize that you expect us to treat this information appropriately.
This policy describes the types of personal information we may collect about you, the purposes for which we use the
information, the circumstances in which we may share the information and the steps that we take to safeguard the
information to protect your privacy. As used throughout this policy, the term “People Council” refers to
The People Council, o.z., and its affiliates.
THE SOURCES OF INFORMATION
The personal information we collect about you comes primarily from the account applications or other forms and
materials you submit to People Council during the course of your relationship with us. We may also collect information
about your transactions and experiences with People Council relating to the products and services People Council provides.
In addition, depending on the products or services you require, People Council may obtain additional information about you,
such as your credit history, from consumer reporting agencies.
Finally, in the provision of financial services to you and subject to strict compliance with all applicable laws and regulations, information may be collected about you indirectly from monitoring or other means (e.g. recording of telephone calls and monitoring e-mails). In these circumstances, the information is not accessed on a continuous or routine basis, but it may be used for compliance or security purposes.
THE INFORMATION WE HAVE ABOUT YOU
If you deal with People Council in your individual capacity (e.g. as a private client), or as an owner or principal
of a company or other investment vehicle established to invest on your behalf or on behalf of your family, etc.,
the typical information we collect about you would include:
Your name, address and other contact details;
Your age, occupation and marital status;
Your name and contact details;
Your role/position/title and area of responsibility; and/or others.
Of course, you are not required to supply any of the personal information that we may request.
However, failure to do so may result in our being unable to open or maintain your account or to provide services to
you. While we make every effort to ensure that all information we hold about you is accurate, complete and up to date,
you can help us considerably in this regard by promptly notifying us if there are any changes to your personal information.
OUR USE OF YOUR PERSONAL INFORMATION
We may use your personal information to: Administer, operate, facilitate and manage your relationship and/or
account with People Council. This may include sharing such information internally as well as disclosing it to
third parties, as described in the following two sections, respectively;
Contact you or, if applicable, your designated representative(s) by post, telephone, electronic mail,
facsimile, etc., in connection with your relationship and/or account;
Provide you with information (such as investment research), recommendations, or advice concerning products
and services offered by People Council; and
Facilitate our internal business operations. If your relationship with People Council ends, People Council
will continue to treat your personal information, to the extent we retain it, as described in this policy.
DISCLOSURES OF YOUR PERSONAL INFORMATION WITHIN PEOPLE COUNCIL
In order to provide efficient and reliable services and to improve product and service options available to you,
more than one entity within People Council may be given, or given access to, your personal information. For example,
one People Council entity might share your information with another in order to facilitate settlement of your
transactions or the maintenance of your accounts, or as part of its arranging for the performance of specialized
services such as US and international brokerage, asset management and advisory and trust services. When so sharing
your personal information, we adhere to applicable legal and industry standards regarding the protection of personal
information. Additional information on how your personal information is protected while within People Council can be
obtained via People Council Help Desk.
DISCLOSURE OF YOUR PERSONAL INFORMATION TO THIRD PARTIES
People Council does not disclose your personal information to third parties,
except as described in this policy. Third party disclosures may include sharing such
information with non-affiliated companies that perform support services for your account
or facilitate your transactions with People Council, including those that provide professional,
legal or accounting advice to People Council. Non-affiliated companies that assist People
Council in providing services to you are required to maintain the confidentiality of such
information to the extent they receive it and to use your personal information only in the
course of providing such services and only for the purposes that People Council dictates.
We may also disclose your personal information to fulfill your instructions,
to protect our rights and interests and those of our business partners or pursuant
to your express consent. Finally, under limited circumstances, your personal information
may be disclosed to third parties as permitted by, or to comply with, applicable laws
You should know that People Council will not sell your personal information.
INFORMATION SECURITY: HOW WE PROTECT YOUR PRIVACY
People Council is committed to protecting the privacy and confidentiality of your
personal information. We limit access to your personal information to authorized People
Council employees or agents and, as described above in Disclosures of Your Personal
Information to Third Parties, our service providers are held to stringent standards of privacy.
We also maintain physical, electronic and procedural safeguards to protect the information
against loss, misuse, damage or modification and unauthorized access or disclosure.
Some of the other central features of our information security program are:
A dedicated group – the Information Security Department – that designs,
implements and provides oversight to our information security program;
The use of specialized technology such as firewalls;
Testing of the security and operability of products and services before they are introduced to the Internet, as well as ongoing scanning for publicly known vulnerabilities in the technology;
Internal and external reviews of our Internet sites and services;
Monitoring of our systems infrastructure to detect weaknesses and potential intrusions;
Implementing controls to identify, authenticate and authorize access to various systems or sites;
Protecting information during transmission through various means including, where appropriate, encryption; and
Providing People Council personnel with relevant training and continually updating our security practices in light of new risks and developments in technology. Privacy and the Internet
The following additional information will be of interest to you if you access People Council products or services through one or more People Council Web sites:
Users of private People Council Web sites are required to identify and authenticate themselves prior to accessing our services. Generally, identification and authentication take place through the use of your user name and a password, or with an RSA SecurID* Card and a Personal Identification Number (PIN).
The private People Council Web sites are built upon a secure infrastructure with multiple layers of protection, including measures ranging from proper physical security of our machines to system intrusion detection capabilities. Within such private sites, People Council uses industry standard encryption technologies to protect your information from external compromise.
Security is a cooperative effort between People Council and the users of the People Council Web sites. Please remember that your password, RSA SecurID Card and PIN are personal to you and should not be made available to any other person. Also, you should discontinue their use and notify us if you have any reason to suspect that someone else may be using them.
"Clickstream" or similar data (e.g. information regarding which of our Web pages you access, the frequency of such access and your product and service preferences) may be collected and shared internally within People Council in order to assess the usage, value and performance of our online products and services and, if you are a People Council client, to suggest products or service offerings that may be of interest to you. Other Privacy Policies or Statements; Changes to Policy
This policy provides a general statement of the ways in which People Council protects your personal information. You may, however, in connection with specific products or services offered by People Council, be provided with privacy policies or statements that supplement this policy. This policy may be changed from time to time to reflect changes in our practices concerning the collection and use of personal information. The revised policy will be effective immediately upon posting to our Web site. This version of the Policy is effective January 1, 2009.
You are entitled to access any personal data about you held by People Council
by sending a written request.
You may be required to supply a valid means of identification as a
security precaution to assist us in preventing the unauthorized disclosure of your
personal information. We will process your request within the time provided by applicable law.
You are also entitled to have People Council modify or delete any information
that you believe is incorrect or out of date.